Answer every patient inquiry, in their language.
GraftlyAI is an AI coordinator for clinics that treat patients from abroad. It reads photos and history from WhatsApp and email, drafts replies in the patient's language, and gives your doctors a clean case summary.
From first message to a case your doctor can review
Patient writes in
WhatsApp, email, or your website form, in any language your patients use.
GraftlyAI collects the details
It asks follow-up questions, sorts photos and medical history, and marks anything that needs a doctor's attention.
Your team reviews
Coordinators approve the reply. Surgeons see a structured summary instead of a long chat thread.
Follow-up after the procedure
Scheduled check-ins, progress photos sorted by date, and alerts when a patient reports something unusual.
Built around how clinics actually work
Multilingual replies
Draft answers in the patient's language, in your clinic's tone.
Case summaries
Concern, history, medication, and dates in one clear card.
Photo intake
Patients get guidance on which angles to send, so fewer photos get rejected.
Aftercare tracking
Reminders and check-ins that match each patient's recovery timeline.
Multi-office inbox
One place for your main clinic and consultation offices abroad.
After-hours response
Inquiries from other time zones get a first answer right away.
Made for clinics that treat patients from abroad
Hair restoration
Photo-heavy inquiries, multiple languages, and long recovery follow-ups.
Dental travel
X-rays and treatment history collected before the patient books a flight.
Cosmetic surgery
Careful screening of medical history, with a doctor reviewing every case.
A day at the coordinator desk, before and after
Today
- Photos and history are scattered across WhatsApp threads.
- Replies wait until someone who speaks the language is online.
- Doctors read long chats to find the medication line.
- Aftercare check-ins depend on someone remembering.
With GraftlyAI
- Every inquiry becomes one case with photos and history attached.
- A draft reply in the patient's language is ready for approval.
- Doctors open a summary with red flags already marked.
- Follow-ups are scheduled and urgent reports are escalated.
Your coordinators' new inbox
Every conversation becomes a case with a status, a language, and a clear next step. Product preview with sample data.
| Patient | Language | Channel | Status | Next step |
|---|---|---|---|---|
| Marco T. | Italian | Doctor check | Review medication | |
| James R. | English | Photos needed | Request side angle | |
| Ali K. | Turkish | Ready for plan | Surgeon sign-off | |
| Sara L. | English | Web form | Aftercare day 14 | Send progress check |
Estimate the time your team could save
Adjust the numbers to match your clinic. This is an illustrative estimate, not a guarantee. The saved-time share is an assumption you control.
Doctors decide. GraftlyAI prepares.
No diagnosis, no price quotes
Medical answers and prices only go out after your staff approves them.
Red-flag escalation
Medications, allergies, and health conditions are flagged for a doctor before any plan is made.
Privacy by design
We are designing around consent and data minimization, with GDPR and HIPAA requirements in mind.
Full audit trail
Every AI draft and every human approval is logged.
Where we are
Working prototype
Inquiry triage, case summaries, and approval flow, tested on sample data.
Aftercare module
Automated follow-ups and progress photo tracking.
More clinics and specialties
Dental, cosmetic, and other medical travel providers.
Built by people who know the inquiry inbox
GraftlyAI is built by a team with hands-on experience handling multilingual patient inquiries at a medical travel clinic. We are building the tool we wished we had.
Questions clinics ask
Does GraftlyAI replace our coordinators?
No. It handles the repetitive first steps so coordinators spend their time on patients who are ready to book.
Can it give medical advice?
No. It collects information and drafts replies. A doctor reviews anything medical.
Which channels does it support?
WhatsApp, email, and web forms are the pilot targets.
What does it cost?
Pilot clinics will help us set pricing. Tell us your monthly inquiry volume and we will discuss options.
Help shape the first version
Tell us about your clinic and how you handle inquiries today.